Shipping & Delivery Policy

Introduction

At CrazePulse.com, we strive to provide our customers with the best shopping experience possible. This includes ensuring that your orders are processed quickly and delivered efficiently. Please read our Shipping and Delivery Policy to understand how we handle your orders.

Order Processing

  • Order Confirmation: Once your order is placed, you will receive an email confirmation. This email will contain details of your order and a unique order number for tracking purposes.
  • Processing Time: Orders are processed within 1-2 business days (excluding weekends and holidays). You will receive another notification when your order has been shipped.

Shipping Methods and Delivery Times

We offer various shipping options to meet your needs:

  • Standard Shipping:
    • Delivery Time: 5-7 business days
    • Cost: Free for orders over $50; $5.99 for orders under $50
  • Expedited Shipping:
    • Delivery Time: 2-3 business days
    • Cost: $15.99
  • Overnight Shipping:
    • Delivery Time: 1 business day
    • Cost: $29.99

International Shipping

We currently ship to select international destinations. International shipping rates and delivery times vary based on the destination and shipping method chosen. Additional customs duties, taxes, and fees may apply and are the responsibility of the customer.

  • International Standard Shipping:
    • Delivery Time: 10-15 business days
    • Cost: Calculated at checkout
  • International Expedited Shipping:
    • Delivery Time: 5-7 business days
    • Cost: Calculated at checkout

Shipping Confirmation and Order Tracking

  • Once your order is shipped, you will receive a shipping confirmation email containing your tracking number. You can track your order by visiting the carrier’s website and entering the provided tracking number.
  • If you do not receive a tracking number within 3 days of placing your order, please contact us at support@crazepulse.com.

Shipping Restrictions

  • We do not ship to P.O. Boxes or APO/FPO addresses.
  • Some products may have shipping restrictions due to regulations and carrier policies.

Delays and Issues

While we strive to ensure timely delivery, there may be occasional delays due to factors beyond our control (e.g., weather conditions, carrier delays, customs processing for international orders). If there is a significant delay, we will contact you via email or phone.

Missing or Damaged Orders

  • Missing Orders: If your order is missing or not delivered within the expected timeframe, please contact us at support@crazepulse.com with your order number and details.
  • Damaged Orders: If your order arrives damaged, please retain all packaging materials and contact us immediately at support@crazepulse.com with photos and a description of the damage.

Contact Us

If you have any questions or concerns regarding our Shipping and Delivery Policy, please contact us at:

Thank you for shopping with CrazePulse.com. We appreciate your business and look forward to serving you!